Consumer Health Data

Sospiro

This Consumer Health Data Privacy Statement explains how Sospiro handles health-related information that you may voluntarily choose to share with us, particularly in connection with your experience using our products.

What Consumer Health Data We May Collect

In limited and specific circumstances, Sospiro may collect health-related information that you voluntarily provide. This may include:

  • Information relating to skin reactions, irritation, redness, or sensitivity experienced after using our products

  • Allergies or specific sensitivities you choose to disclose

  • Relevant conditions or treatments connected to your use of our products

  • Information included in customer incident reports or detailed product reviews that reference side effects or reactions

Sospiro does not actively seek medical records or comprehensive health profiles.

How We Use Consumer Health Data

When such information is provided, it may be used for the following purposes:

  • To investigate and respond to product-related concerns or complaints

  • To assess potential safety, quality, or formulation issues

  • To improve product formulations, packaging, labelling, or usage guidance

  • To comply with applicable product safety, quality assurance, or regulatory reporting requirements

Sospiro will not use sensitive health-related information for unrelated marketing purposes without your consent, where consent is required by law.

Sources of Consumer Health Data

Consumer health data is collected directly from you when you:

  • Contact our customer service team regarding a reaction or concern

  • Submit an incident report or feedback form

  • Provide detailed product reviews that reference health-related effects

Sharing of Consumer Health Data

Where necessary and appropriate, limited health-related information may be shared with:

  • Internal Sospiro teams responsible for product safety, quality control, and regulatory compliance

  • Trusted service providers assisting with incident handling or data management

  • Regulatory authorities, where required by applicable law

Sospiro does not sell consumer health data.

Your Choices & Rights

Subject to applicable law, you have the right to:

  • Choose not to provide health-related information

  • Request access to health-related data you have shared with us

  • Request correction or deletion of such data, subject to legal and product safety obligations

  • Withdraw consent for specific uses where consent was previously given

Certain information may need to be retained where required for product safety monitoring or legal compliance.

To exercise your rights or submit a request, please contact:
Email: info@sospirointernational.com

Data Security

Health-related information shared with Sospiro is treated as sensitive and protected through appropriate technical and organisational safeguards designed to prevent unauthorised access, misuse, alteration, or loss.

Contact Us

If you have any questions regarding this Consumer Health Data Privacy Statement or our handling of health-related information, please contact:

Sospiro
Email: info@sospirointernational.com